Language of Excellence

Best Five Leadership and Management Books

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A friend and former associate at Juris, Inc. just let me know that he had ordered a copy of The Language of Excellence.

Like most successful business people, he has a library of books on management and leadership. Many have a list of their favorites. One of the smartest people that I have every met is Gary Slaughter, AKA the man who saved the world. He has a “best five” list and it includes The Language of Excellence.

Here is what Slaughter has to say about the book:

“Over the past fifty years, I’ve devoured dozens of leadership and management books. In fact, I’ve also taught hundreds of leadership and management workshops to Fortune 500 corporate executives.
In my judgement, The Language of Excellence by Tom Collins is among the best five books I have ever read on this subject.The other four include these classics:

The Motivation to Work by Fredrick Herzberg
The Practice of Management by Peter Drucker
On Becoming a Leader by Warren Bennis
The Transformational Leader by Noel Tichy

Moreover, The Language of Excellence replaced One Minute Manager on by ‘best five’ list. OMM, written in 1982 by Ken Blanchard and Spenser Johnson has sold over 13 million copies and been translated into 37 different languages, Despite OMM’s popularity, The Language of Excellence is far more informative and easy to apply.”

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For signed copies of books by Tom Collins, go to Unsigned print and eBook editions are available from Amazon, Barnes & Noble, and other online bookstores. Audio versions of The Claret Murders and Diversion are available from iTunes, Audibles and Amazon. eBook editions are also available through Apple iTunes’ iBook’s Store and 
Published by I-65 North, Inc.

End to Amazon's Exclusive Rights & Other Updates

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Until two weeks ago, Amazon had the exclusive right to market the eBook edition of my latest Mark Rollins mystery, Diversion. That exclusive period ended January 21, 2018. The eBook edition is now available for Barnes & Noble’s Nook, and the ePub edition is available from most eBook retailers and online book services including Smashwords. Within days it should become available, like my other five books, in Apple’s iBooks.

Speaking of iBooks, if you are among the many people who use The Language of Excellence as a management guide, download the book on your iPhone for an easy to use and always available reference tool.

Work is also underway for an audio edition of Diversion. I had the opportunity on January 28th, to listen to some of the completed chapters. I was impressed with the clarity and professionalism of the reader’s voice. If you prefer to listen to your books as your drive, you’ll be happy to know that within a few weeks Diversion with join The Claret Murders on Audible. Depending on demand, I may add the other three Mark Rollins mysters to Audible. 

On January 23th, I spoke at the breakfast meeting of the Exchange Club in Brentwood. The topic was my book, Diversion. Of course, that also included discussing the opioid crisis. Diversion is a fictional story, but that doesn’t mean that the opioid problem isn’t real. I was recently interviewed for the website Serious Reading. One of the interview questions was “How realistic are your books?” – and this was my answer. "I particularly like the disclaimer that my lawyers came up with. It has been on the copyright page of every one of my novels.

This is a work of fiction. While some of the names, character, places and incidents are products of the author’s imagination and some are real, the events depicted herein are entirely fictitious and should not be considered real or factual.

That is a completely accurate description of my mysteries. They deal with real places, real events, and conditions to tell a fictional story. The Claret Murders uses the real-life Nashville flood as its canvas. Diversion uses the opioid crisis as the backdrop for its story.” 

Diversion is now available in eBook, paperback and hard cover editions soon to be follow by an audio version. ForewordClarion Reviews recently gave the book three stars and wrote,

This dramatic thriller reveals many dark truths about the opioid crisis. Fueled by a murder mystery and a missing girl, Tom Collins's page-turning thriller Diversion explores the opioid crisis and illegal drugs through myriad plotlines.... The book's many antagonists add intrigue and excitement. Lena and Carlos, two drug-dealing crime lords in Florida's pill mill enterprise, are crooked and manipulative, and their scheming creates constant uncertainty as to what will happen next. Tom Lewis and Rocco, two other corrupt adversaries, are sleazy and dishonest, and their role in the story results in astonishing developments." ForewordClarion Reviews

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For signed copies of books by Tom Collins, go to the Unsigned print and eBook editions are available from Amazon, Barnes & Noble, and other online bookstores. For Amazon go to For an audio edition of The Claret Murders go to eBook editions are also available through Apple iTunes’ iBook’s Store and For the new adventure novel on Amazon go to Diversion: a Mark Rollins Adventure.
Published by I-65 North, Inc.

“They’re Stupid!”

Where have you heard that lately? People are saying that Mr. Trump’s “they’re stupid” mantra has turned political correctness on its head. But, he may be on to something. A friend of mine reminded me of Carlo Maria Cipolla’s study of human stupidity which he reported in an essay titled The Basic Laws of Human Stupidity. Cipolla identified five fundamental laws of stupidity:

  1. Always and inevitably each of us underestimates the number of stupid individuals in circulation.
  2. The probability that a given person is stupid is independent of any other characteristic possessed by that person.
  3. A person is stupid if they cause damage to another person or group of people without experiencing personal gain, or even worse causing damage to themselves in the process.
  4. Non-stupid people always underestimate the harmful potential of stupid people; they constantly forget that at any time anywhere, and in any circumstance, dealing with or associating themselves with stupid individuals invariably constitutes a costly error.
  5. A stupid person is the most dangerous type of person there is.

You ignore Cipolla’s five laws at your peril, especially #5.

As a business owner and executive, I didn’t use the word stupid, but like any good executive or manager, I understood the dangers stupid people presented.

My team at Juris, Inc. called them “unconscious incompetents.” They are people who are not yet competent for the position they are in and do not know they are incompetent. Few people, including the President of the United States, go into a position fully competent on day one. Conscious incompetent people know their limitations and compensate. They seek advice, take advantage of training opportunities, they self study, etc. — all in an effort to learn and gain experience that increases their level of competency. The process from incompetent to competent is explained by the authority triangle in my book The Language of Excellence.

The unconscious incompetent without hesitation makes decisions for which they are not qualified. As employees they expose an organization to undue risk and thus when identified they are driven out—terminated. The risk to society of unconscious incompetent political figures and bureaucrats is even greater, and unfortunately, they are seldom driven out, and prior to Mr. Trump, there was often no attempt to identify them. Who are unconscious incompetents: “They are the dangerous people—Trump’s “STUPID!” people.”

Now....consider this. Do you think Mr. Trump is ready, fully competent, for the job of President of the United States? If not, do you think he knows that? ...And if he doesn’t, wouldn’t that make him, I don’t know... “STUPID!”

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For signed copies of The Language of Excellence and other books by Tom Collins, go to the Unsigned print and ebook editions are available from Amazon, Barnes & Noble, and other online bookstores. For an audio edition of The Claret Murders go to Ebook editions are also available through Apple iTunes’ iBooks Store and
Published by I-65 North, Inc.