In Star Wars, the Force flowed throughout the universe influencing all things. In business, the customer is “The Force.” Customers—and customers only—produce revenues and decide if a business will have the opportunity for results. All else is cost! Customers are the only source of revenue. Excellent businesses are above all else customer oriented. They press the flesh; they show the flag; they ask, and they listen. They like their customers and their customers like them.
On January 22, 2013 starting at 6:30pm I will be signing
my books and reading from the latest Mark Rollins adventure, The Claret
, at Parnassus Books in the Green Hills area of
For more information go to http://www.parnassusbooks.net/event/author-event-tom-collins